About Quality Support And Care Services

Welcome to Quality Support And Care Services, your trusted provider of quality support in Melbourne. We are dedicated to providing exceptional care and support services tailored to your individual needs. Discover what makes us different and how we can help you live a more fulfilling life.

What Makes Us Different?

At Quality Support And Care Services, we believe in providing more than just care. We focus on respect, reliability, and genuine empowerment. Our clients appreciate:

  • Feeling respected and listened to: Being treated as an individual with unique needs and preferences.
  • Reliability and consistency: Support that shows up on time, every time, with familiar and knowledgeable staff.
  • Genuine empowerment/independence: Support to live the life you want and achieve your goals.
  • Familiar faces and relationships: Building trust and comfort with consistent support workers.
  • Flexibility/responsiveness: Adapting to changing needs and circumstances with ease.
  • Transparency and trust: Open communication and clear expectations in everything we do.
  • Holistic support:Enriching activities, community participation and social inclusion for a fulfilling life.
  • Qualified, skilled support workers: Confident and experienced staff who understand your unique challenges.
  • Personalised care plan: Tailored support that reflects your goals and aspirations.

Our Support Services

We offer a comprehensive range of support services designed to meet your specific needs:

  • Daily Living/Home-Based Supports:
    • Personal care: Hygiene, grooming, dressing, continence, mobility.
    • Household tasks: Cooking, shopping, laundry, cleaning, home safety.
  • Transport/Appointments: Assistance with getting to medical, school, and work appointments.
  • Community Participation: Engaging in social activities, hobbies, events, leisure, and holidays.
  • Community Access/Participation Supports: Social inclusion, recreation, religious/cultural activities, travel.

Our Core Values

Our core values drive everything we do at Quality Support And Care Services:

  • Respect & Dignity: Honouring the intrinsic worth of every individual.
  • Person-Centred/Individualised Support: Tailoring support to your unique needs and goals.
  • Empowerment & Choice: Supporting you to make decisions and grow your independence.
  • Integrity & Transparency: Operating with honesty and openness in all our interactions.
  • Quality & Excellence: Striving for the highest standards in everything we do.
  • Collaboration & Respect for Relationships: Working together with clients, families, and staff.
  • Safety, Well-being & Inclusion: Ensuring a safe, inclusive environment where everyone is supported.

"Quality Support And Care Services truly understands individual needs. The team is reliable, respectful, and genuinely cares about making a positive impact. I highly recommend their services!"

Happy Client, Melbourne